Recent Projects

This is a selection of recent, or relevant, projects. For more information on these, or other projects, please reach out directly.

 
 
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Research SaaS Start-Up

Research & product Strategy

Driving foundational research initiatives to create research products that focus on anyone who researches.

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Freight Logistics

user research leadership

Creating a shared understanding of customers in a freight marketplace to drive product improvements.

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Health Insurance Exchange

user research leadership

Enabling Kentuckians to acquire health insurance directly via their mobile device.

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Revenue Stream Durability

Research & product Strategy

Identifying and understanding unmet ‘jobs’ within current and future user bases to unlock new revenue streams.

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Managed Cloud SaaS

Research & product Strategy

Identifying improvements throughout the marketing funnel for SMB/Mid Market customers.

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Beverage Marketing Self-Service

Research & Strategy

Empowering sales & marketing representatives to self-service in a portal that met their needs.

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Advertiser Experience & Integrity

Research, Management & product Strategy

Ensuring that advertisers had the best experience possible when engaging with social media ad purchasing.

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Oil & Gas Purchasing

user research & ux Leadership

Creating a digital-first eCommerce experience to allow anyone, globally, to transact.

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Telco Digital Transformation

Research & customer experience

Creating a customer experience to bring Australia’s largest telecommunications company into the future.